Privacy Policy

1. Information We Collect

When you visit or purchase from ONWEAR (onwearbd.com), we collect information necessary to fulfill your orders and enhance your shopping experience:

• Contact Information: Name, delivery address, phone number, and email address.
• Order Details: Items purchased, sizes, billing details, and order history.
• Device & Usage Data: IP address, browser type, and interaction cookies to improve site performance.

2. How We Use Your Information

The collected information is used solely for legitimate business purposes:

• Processing, packing, and delivering your apparel orders.
• Sending order confirmations, tracking updates, and delivery alerts.
• Handling customer service requests and size exchanges.
• Detecting and preventing fraudulent orders and maintaining platform security.

3. Payment Data Security

ONWEAR does not store your credit card numbers, debit card details, or mobile banking PINs. All online payments are handled directly by PCI-DSS compliant licensed payment gateways (e.g. SSLCommerz, bKash, Nagad) with SSL 256-bit encryption.

4. Third-Party Sharing

We will never sell, rent, or trade your personal information to third parties. We share only necessary delivery details (name, phone, address) with our contracted courier partners solely to execute doorstep delivery.